Terms and Conditions

*Terms & Conditions* 

What these terms cover. These are the terms and conditions on which we supply products to you that you have bought via our website at www.qcrs.net. They should be read together with our Returns Policy, which forms part of these terms.

How we will accept your order – standard items. When you place an order, you are offering to buy the product(s) from us and we will send you an order acknowledgement detailing the products you have ordered. Please note that this email is not an order confirmation or acceptance. Acceptance of your order and completion of the contract between us will take place when we have sent you a confirmation that your product(s) have been dispatched, unless we have let you know that we cannot accept your order or you have cancelled it.

How we will accept your order – customised devices, If you have used our customisation options to customise your devices by selecting particular components, when you place an order, you are offering to buy the customised system. Our acceptance of your offer and completion of the contract between us will take place when you click on the “accept” button on the payment page.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. Your order will not be dispatched, and there will be no contract between us.

Images of products on this website are for illustrative purposes only unless stated otherwise. Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods.

We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual goods.

Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.

This contract is covered by English law.

By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.

All Prices include VAT (where applicable).

Delivery charges are included in the price for PCs and calculated at checkout for all other items.

Prices are liable to change at any time, but changes will not affect orders where we have already dispatched an order.

The total price for goods or services ordered, including delivery charges, will be displayed on the website at checkout and when you place your order. When you are paying by credit or debit card payment will be taken at the time of placing your order and not when the order is dispatched.

Where payment is made by cheque or bank transfer, we shall not dispatch any Products until we receive cleared funds. No payment shall be deemed to have been received until we have received cleared funds.

Where an order is made using finance to pay for goods, delivery must take place to the address given on the finance application.

Our website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our website may be incorrectly priced. We are under no obligation to provide the product to you at the incorrect price, even after we have sent you an order confirmation, if an error in our pricing is found. The price will be verified once your order is dispatched.

If an error in our pricing is found, we will inform you as soon as possible by telephone or email and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit/debit card for the goods. If you do not reconfirm or cancel your order within 3 working days of notification we will assume that you wish to cancel your order and your order will be cancelled by us.

In some cases, it may be necessary for us to request further information from you in order to perform CNP (cardholder not present) checks on payments received for the purpose of avoiding fraud. This is in the interest of all card holders. If you are unable to provide further information upon request the order may be cancelled or the delivery address amended to the registered card address at our discretion.

ABOUT OUR COOKIES

Like most websites this website uses cookies. You can find information about cookies and how we use them below.

What are cookies?
Cookies are small files stored in your web browser to help the website interact with you. Without cookies, every time you visit a new page the website thinks you are a new visitor. This would mean for example shopping baskets would empty each time you clicked onto a new page. If you would like to read more about cookies , Wikipedia has a detailed article.

What if I do not want cookies stored on my browser?
You can block cookies via your web browser. You can find out specific instructions for your browser via Google. Please note though we provide no guarantee against unexpected results should you choose to block cookies on this website.

What cookies do you store on my browser?
Details of the cookies we use on this site are listed below:

  • CookieMessage - This records the answer you gave regarding accepting our cookies. Without this the cookie notification would pop up every time you went to a new page. Expires in 180 days
  • PHPSESSID - Allows the website to function correctly such as retaining a shopping basket. Expires when browser shutdown.
  • trackingcode - If you visited us by clicking on a link on a site e.g. an advert. We sometimes store the origin of your click so we can monitor which marketing is most effective.
  • webshop_basket_uid - Used to store the clients shopping basket items so they basket can be restored when they re-visit a site
Occasionally the way third-party add-ons store cookies change. Because of this the list above may not always contain an exhaustive list of the cookies which are saved. We do regularly audit the cookies stored as a result of visiting our website.


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